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eecis_troubleshooting

Troubleshooting EECIS Linux Server Connectivity

Password/Login Issues with the Linux Server

Make sure you are using the EECIS login/password, not the UD password, and that you are connected using the VPN. The Linux server is managed by the ECE IT folks. You can post the issue as a ticket here and the ECE IT will help resolve asap.

Pinging the Linux Server

If you are unsure if your VPN connectivity is operation, you can ping the server and check. In windows, open cmd from start menu

In the cmd window, us command

ping  cpeg424.ece.udel.edu

If you have connectivity, you would see successful ping results are shown in the screenshot below. Otherwise, you have issues with VPN or LAN.

eecis_troubleshooting.txt · Last modified: 2020/09/05 16:51 by vsaxena